Lotioncrafter's office and warehouse will be closed on Monday, September 7th for observance of Labor Day. During that time email and telephone calls will not be returned (we will respond as quickly as possible when we reopen, after shipping deadlines have been met on Tuesday). Our shopping cart will remain active and we will continue to process orders in the order received. UPS and Mail shipping will resume on Tuesday, September 8th.
Jen, you have bailed me out a bunch of times because you are so close:).
I never hesitate to tell anyone about Lotioncrafter for lotion formulating and other specialty items.
Your helpful nature and willingness to share knowledge makes you a hands on, person I turn to for my really tough formulating questions.
Thanks for being there Jen!
Dianne (aka: Bubunza)
One of the very best! Exceptional customer service, shipping of all the suppliers I use. Thanks so much for your hard work!
I am so so pleased that my order arrived so fast.Thank you very much.
Doris Vienneau, (None)
A great experience. Prompt service, delivery in 2 days, box carefully packed with a thank you item, and when shipping costs turned out to be less than estimated, a partial refund. Email communication throughout the transaction really makes this company exceptional... Will definitely recommend to others. Thanks so much!
My biggest dilemma is that I live in Hawaii and finding reputable and affordable suppliers is near impossible, and once you locate one the shipping is out of this world ($50+ for shipping alone normally); when I found your website I was hopeful. Not only did you have the refined Shea Butter I was looking for, but you had everything else too! And the shipping was VERY affordable. I received my order 1 day sooner than I expected it (and shipping to Hawaii normally takes longer than shipping 'locally' within the continental US). I couldn't be more pleased with everything that you have to offer. I will definitely be ordering again, you have a customer for life!