Internet services down as a result of yesterday's accident have been restored. Most shipments moved without issue yesterday, but a few Regional A Priority Mail shipments could not be mailed as the post office was unable to determine postage rates for them without their computers! Those will be shipped today.
I love your new site - I thought I had gone to the wrong supplier :) Love your products and the information that you provide - keep up the great work!
I am impressed. I placed an order on Monday morning, by that afternoon I already had a UPS confirmation for pick up in my emailbox! Lotioncrafter not only offers the most amazing ingredients that makes any formulator's mouth water but it has fast shipping to boot. I am glad I discovered this company.
I've been bouncing around between your company and others for products like cyclomethicone, etc. You have won out for a number of reasons. I love everything about your company. One problem; I live in NY. And I'm so anxious to get my products. Nevertheless your shipments are received in a very timely fashion. Thanks for the sample of SheaNilotica. It's fabulous.
Jen, I have been wanting to say thank you in a very special way for a long time. I have been trying to switch as much of my business over to your shop as possible. Everyone talks about your fabulous customer service. But what I am most impressed about it how smart you are and the wide variety or products you have available for the small business, The quality of research you have posted on your site is not available anywhere else. Whenever I have a very difficult formulating problem to solve I come to your site. None of my other suppliers (many of whom I spend 100's of dollar a month with) can answer even simple questions. You have gotten back to me within minutes with very educated answers and suggestions. I feel like you have given me tools, resources, and base ingredients to really blossom. I am so grateful.
Hello, I am from Malaysia. This is my third time here to buy raw materials, although each need to wait long times. But I liked the material purchased from here, its helping me make a lot product that I want. I will continue to buy, hoping to provide more recipe. I learned more products, thank you. [Lotioncrafter note: While we ship quickly, we have no control over the length of time it takes international shipments to be delivered once they leave our hands!]
june lim, (derwent beauty)