It's Columbus Day on Monday (Sunday, actually, but observed on Monday). A Federal holiday, post offices will be closed. Lotioncrafter's office will be closed on Monday. We will resume shipping on Tuesday. Happy Thanksgiving to all our Canadian customers!
I recently placed an order and part of my order went to the wrong place. I received several personal phone calls along the way from Jen, the mistake was explained, another shipment was sent out right away, and received it within a matter of days. I love the shipping cost adjustments that are normally made with my orders. I love the quality of the products, the packaging, and the new website. Thank you, Jen.
Excellent service, excellent pricing. Placed an order for 21 items and its on the doorstep in Australia in 5 business days. I do custom formulations and by buying on the Lotioncrafter website i saved a lot of time and money.
Peter, (Link Technologies)
I absolutely LOVE the customer service and QUICK turnaround this company provides. The products are top-notch, and the prices are excellent. I can't say enough good things about Lotioncrafter!
I placed my first order a couple of days ago. It arrived today. Everything is professionally labeled and packaged. Thank you! I will be back. Nancy
Jenny is a very helpful technical person. I was only looking for something simple such as sodium hydroxide and shampoo thickener. And Jenny went all the extra miles explaining over the phone for these two ingredients. She is a very, very helpful and knowledgeable person. Thank you Jenny!!!
Edmund, (Excel Creation Inc.)