Lotioncrafter offices and warehouse will be closed on Thursday and Friday, November 28 & 29 for the Thanksgiving holiday We will reopen on Monday, December 2nd. Orders placed while we are closed will be processed in the order received on Monday when we reopen. Happy Thanksgiving!
I just had to write to you a give you a HUGE kudos!!!!!!!!!!
Not only did I place my order on Monday .. I didn't pay for it until Monday afternoon. I received it this morning ... Wednesday morning. For the record, I am 1791 miles away from you (yes, I looked it up). Truly unbelievable .. especially this time of year with the holiday rush!
You have always been .. and continue to be .. so helpful with your ingredients and products. You ship *SO* quickly! I just adore you .. your products ... your service. You have gained a customer for life!!!
I just hope that someday .. somewhere .. I can give back to you in some way. Maybe it'll be referrals? I'll be shouting from the rooftops how great you are!!
Love the new website!
Jen is such a pro when it comes to prompt & courteous customer service, plus shipping rates are as reasonable as possible these days - not like some sites that just gouge you.
I'm a small customer, but always feel that my business is valued.
I have never been so moved to show appreciation as i am right now. i can't believe my order was so speedy; and with just the standard shipping too! i received it within 5d on the dot to Canada using USPS.
And if the service wasn't enough i must say i am completely in love with everything i ordered. I couldn't imagine the Shea Nilotica being much different from the standard shea you can get everywhere else but it's like night and day! i can't even look at my remaining shea anymore because it pales in comparison. the Shea Nilotica is so silky, never gets clumpy or grainy and goes on so smooth it felt like a spa treatment. My other favourite is the SheaAloe which at first seemed like a miss; i was expecting a thicker, more creamy feel but it's quite thin. What surprises me about it though is that even though it does not go on thick, it is incredibly incredibly moisturizing and is very readily absorbed into my thick african hair.
i'll be ordering more of the Shea Nilotica (the 5gallon bucket this time) and likely some product continers as well. Thank you once again for being awesome.
First time ordered on 10th October, 2011 and am just loving the information sent on tracking my order from USA to Australia.. well done
Colleen Hagarty, (Jordella)
I just received the L-Ascorbic Acid now, boy, it melted so quickly. i'm very, very pleased with this product. I wish I'd listened to the testimonials on-line so that my other L-Ascorbic Acid I bought from another retailer wouldn't be wasted. It takes too long before it melts even if its a fine powder. It is good for drinking with beverage as a Vitamin C supplement, but if you use it for facial serum - forget about it because the melting takes forever unless you mix it with hot water, then what's the point of doing it - we all know that Vitamin C oxides with hot temperatures.
So folks, if you want Vitamin C Serum, Lotioncrafter is the best, not to mention about their fast shipping!