Friday, April 3, 2015, severe weather in Louisville, KY caused a significant disruption to operations at Worldport®, UPS's main hub in the United States. As a result, some shipments may experience unavoidable delays.
Hi, I just wanted to express how happy I am with Lotioncrafter. I have ordered from them three times and this last time I mistakenly put through the wrong shipping address in my order. I called and spoke to Jen and she corrected it immediately. I was very pleased with her efficiency that I had to come in write my own testimonial, something I don't usually do.
The last 2 orders arrived in a timely fashion but this one has taken a little longer because of the memorial day weekend. I knew it was going to be shipped late because on the site, they let the customers know that shipping would be delayed as a result of the holiday. I was very happy with this as well - at least I knew about the possible delay ahead of time.
Thanks Jen for always providing stellar customer service.
I just received my first order & am very impressed! The packaging is amazing, products look fantastic and the shipping was very fast! What great customer service! I will order again; Thank you!
I don't normally write reviews but had to in this case. The amazing processing service you have implemented is by far the fastest I've ever experienced. I ordered it midnight and received shipment notice the following morning at 930. Better yet, when I received it, the quality of the products were superb. Bar none, the shea butter is the best I've ever bought. Definitely a repeat customer.
This company is a breath of fresh air! The product quality is excellent, and the customer service is even better. The product descriptions are so thorough that I come here to research new ingredients before I decide to purchase. I'm very thankful and happy to have found this site and will purchase again very soon.
I have been ordering from LC for a few months now and I am very pleased with the products. I was especially looking for a good preservative and Optiphen Plus has not disappointed me. I just stared a small lotion business and the preservative is great. I have had no problem. My second go to is the LC E-wax NF, this is a great emulsifier. This has not disappointed me yet. No separation at all in my lotions. Thanks for taking the guess work out of using the correct combination of emulsifiers. I will definitely a repeat customer.
Thanks for helping me in my start up small business. I LOOK FORWARD TO GROWING MY SMALL BUSINESS WITH LC
Wanda, (Maria's Natural Lotion)