We've had a ferry breakdown at the Orcas Island dock today (Monday) and this has affected the ability for UPS shipments to leave the island in time to make the connection with UPS departures on the mainland. Expect a ONE day delay on UPS shipments departing Lotioncrafter today. This is an unavoidable delay outside the UPS system. We will update later today.
Love the new website!
Jen is such a pro when it comes to prompt & courteous customer service, plus shipping rates are as reasonable as possible these days - not like some sites that just gouge you.
I'm a small customer, but always feel that my business is valued.
Lotioncrafter is my favorite place with cosmetic ingredients. I’ve been a regular customer since 2006. Great quality, service, always fast shipping. Thank you Lotioncrafter!
I am impressed. I placed an order on Monday morning, by that afternoon I already had a UPS confirmation for pick up in my emailbox! Lotioncrafter not only offers the most amazing ingredients that makes any formulator's mouth water but it has fast shipping to boot. I am glad I discovered this company.
I've been bouncing around between your company and others for products like cyclomethicone, etc. You have won out for a number of reasons. I love everything about your company. One problem; I live in NY. And I'm so anxious to get my products. Nevertheless your shipments are received in a very timely fashion. Thanks for the sample of SheaNilotica. It's fabulous.
I just want to say that I LOVE Lotioncrafter!!! Their shipping is AWESOME!!! I always use the postal service quick delivery service but I always get it delivered in record time! I placed an order on a Tuesday and received it on Thursday!!!! OUTSTANDING!!!! You guys rock!!!