Lotioncrafter's office and warehouse will be closed on Monday, September 1st for observance of Labor Day. During that time email and telephone calls will not be returned (we will respond as quickly as possible when we reopen, after shipping deadlines have been met on Tuesday). Our shopping cart will remain active and we will continue to process orders in the order received. UPS and Mail shipping will resume on Tuesday, September 2nd.
I recently placed an order and part of my order went to the wrong place. I received several personal phone calls along the way from Jen, the mistake was explained, another shipment was sent out right away, and received it within a matter of days. I love the shipping cost adjustments that are normally made with my orders. I love the quality of the products, the packaging, and the new website. Thank you, Jen.
Sesaflash is awesome...I ordered a small bottle of it and think its wonderful....I have to say the shipping was awesome, I live in Ontario Canada..and I received my order in 4 days...will I order again, you bet ya.....5 stars from me
Great service. This company shows high customer care and takes time to answer their customer requests. I am just starting in the DIY making of my own lotions and creams and I am so glad I ordered items from Lotioncrafter. I just placed my second order and can't wait to receive it... Thanks Lotioncrafter, you are great! Please keep it up, we need businesses like yours..:-))
Great info provided on website, great quality materials, & great customer service! Thank you!!
Rachel , (Valchemy Lab Perfume)
The best customer service I have ever seen! Excellent quality and very good prices!Thank you Jenny it is pleasure to do business with you! You make your client feels special.