We experienced a crash of our User Table in the cart last night which prevented users from signing into their accounts. This has now been repaired.
The new look of your web site is a plus to the already fantastic products, prices, and customer service. Your expertise, service and integrity keep me a a loyal customer. Thank you Jen!
I've been bouncing around between your company and others for products like cyclomethicone, etc. You have won out for a number of reasons. I love everything about your company. One problem; I live in NY. And I'm so anxious to get my products. Nevertheless your shipments are received in a very timely fashion. Thanks for the sample of SheaNilotica. It's fabulous.
WOW. OUtstanding service.
this was my first order and i am amazed at how quick it went from ordering to processing to delivery to me.
My order was processed and shipped within just a few hours. I ordered early afternoon 12/16/2011 Friday and it was at my door before noon 12/19/2011 monday before noon. (i paid regular shipping) i have ordered my supplies from other companies and have not been so impressed. i will be ordering here from now on. thanks
Thank you Jen for a quickly processed, thoughtfully packaged order.
I am having a ball formulating. I love the wide range of products and great information on your site.
Thank you for the extra goodies you tucked in. Now I know what I was missing and plan to add a few more tools!
We had a small problem with our recent order and called customer support today. They apologized profusely for the issue and said they would call back with a resolution. They called back quickly with an excellent resolution. I absolutely couldn\'t be more happy with them. If they carry what I need I will NEVER buy it from anyone else. I am sold on LotionCrafter!