Lotioncrafter's office and warehouse will be closed on Thursday and Friday, November 25th and 26th for the Thanksgiving holiday. During that time email and telephone calls will not be returned (we will respond as quickly as possible next week, after shipping deadlines have been met on Monday afternoon). Our shopping cart will remain active and we will continue to process orders. UPS and Mail shipping will resume on Monday morning, November 29th.
DUE TO THE CLOSURE, IF YOU CALL OR WRITE TO ALTER ORDERS ONCE THEY ARE PLACED, DUE TO THE VOLUME OF ORDERS WE WILL BE PROCESSING MONDAY, WE CANNOT GUARANTEE WE WILL SEE YOUR EMAIL OR HEAR YOUR MESSAGE BEFORE SHIPPING. IF WE ARE ABLE TO DO SO, YOUR ORDER WILL BE PULLED FROM THE QUEUE, ADJUSTED AND SHIPPED AFTER OTHER ORDERS WHICH COULD DELAY SHIPPING BY A DAY.
Thank you for your understanding.
Just wanted to say that my package arrived SO QUICKLY and I received an email confirmation once my order was received and once it was shipped. It was shipped the same day, by the way. I will recommend this company and I very impressed with the customer service.
Thank you, for your great service!
I just wanted to express how impressed I am with Lotioncrafters for working with me! I expressed in my order how urgent it was I needed my supplies and they sent my products the same day! These are real people understanding real people's needs - THANK YOU SO MUCH!
How did I not know of your company?? I ordered in a panic on a Thursday because I had orders to fill for lotion & I was out of emulsifying wax & preservative. I was hoping for maybe a Monday delivery. The package was on my doorstep on Saturday...I live in Florida!! You rock! I just placed another order & you are now my "go to" website. Thank you for your excellent service.
Cindy Allen, (All Natural, Always)
As a maker of high quality oils and incenses, sachets and other scented goodies, I cannot speak highly enough of how satisfied I am to be able to come here, find exactly what I need, put in my order and its in my mailbox so swiftly I wonder if you are sleeping on cots waiting for us to hit that order button. (just kidding). It *is* nice to know when I am running low on a product, I can place my order and know I have no worries; my goods will arrive swiftly, and undamaged and exactly what I ordered; every time. I am so glad I found your site; you have a customer for as long as I can continue to make all the goodies I make. Thank you so much!