Lotioncrafter's office and warehouse will be closed on Monday, September 7th for observance of Labor Day. During that time email and telephone calls will not be returned (we will respond as quickly as possible when we reopen, after shipping deadlines have been met on Tuesday). Our shopping cart will remain active and we will continue to process orders in the order received. UPS and Mail shipping will resume on Tuesday, September 8th.
I cannot praise Jen Welch of Lotioncrafters enough for her superlative product offerings, stellar business ethic and truly exceptional customer service.
Orders are always very professionally packed and delivered with jaw dropping speed. She always includes some little surprise token of appreciation, which is usually something you wish you'd ordered!
She responds to all inquiries with lightening speed; generously shares her wealth of knowledge and expertise and really listens to requests for sourcing materials. In short, she's Absolutely Fabulous! I feel SO fortunate to have her as part of my trusted supply chain for nearly 10 years now.
Thanks Jen! Here's to the next 10 years!
Susan Smith Laycock
Absolutely Fabulous Soap Company
Cottage Grove, OR
Just received my latest order from Lotioncrafter and am, as usual, thrilled with it. Lotioncrafter's products and service are so superior to any other vendor that I can't imagine ordering from anyone else. Thank you so very, very much!
well, one more, but in spanish.... Jenny eres la mejor! cualquier duda, problema Jenny lo resuelve! y super mega rapido ademas! y tiene cosas imposibles de encontrar en Mexico, entonces por este segundo pedido te digo muchas muchas gracias! y cada vez que haya alguien que vaya a usa, creo que estare de vuelta por aqui!
pauline charpentier, (apimexica)
Really surprised at how quickly my order was processed. Arrived, shipping coast-to-coast in just a couple of days. Kudos to a great business.
Jo Ann, (Palm Beach Soaps)
I have never been so moved to show appreciation as i am right now. i can't believe my order was so speedy; and with just the standard shipping too! i received it within 5d on the dot to Canada using USPS.
And if the service wasn't enough i must say i am completely in love with everything i ordered. I couldn't imagine the Shea Nilotica being much different from the standard shea you can get everywhere else but it's like night and day! i can't even look at my remaining shea anymore because it pales in comparison. the Shea Nilotica is so silky, never gets clumpy or grainy and goes on so smooth it felt like a spa treatment. My other favourite is the SheaAloe which at first seemed like a miss; i was expecting a thicker, more creamy feel but it's quite thin. What surprises me about it though is that even though it does not go on thick, it is incredibly incredibly moisturizing and is very readily absorbed into my thick african hair.
i'll be ordering more of the Shea Nilotica (the 5gallon bucket this time) and likely some product continers as well. Thank you once again for being awesome.