Monday, February 20th is President's Day, a federal holiday, and our office will be closed for a staff holiday. Voice and email messages will not be answered through the 3 day weekend. We will resume operations (office and shipping) on Tuesday, February 21st.
I just wanted to say thank you to Jen for the fantastic customer service, and for saving me $$$ on my shipping. My order was placed May 6 and it arrived at my door this morning May 12 !!! Thank you so much
Jen, I have been wanting to say thank you in a very special way for a long time. I have been trying to switch as much of my business over to your shop as possible. Everyone talks about your fabulous customer service. But what I am most impressed about it how smart you are and the wide variety or products you have available for the small business, The quality of research you have posted on your site is not available anywhere else. Whenever I have a very difficult formulating problem to solve I come to your site. None of my other suppliers (many of whom I spend 100's of dollar a month with) can answer even simple questions. You have gotten back to me within minutes with very educated answers and suggestions. I feel like you have given me tools, resources, and base ingredients to really blossom. I am so grateful.
Fastest and nicest service ever. Ordered the Shea nilotica yesterday and Jen wasn't kidding. This is some luxurious shea. Very rich and creamy, not grainy at all and hardly a scent compared to others I've used. Impressed that the delivery made it in a day and of the care and time taken to change and fix my order....the morning of! The measuring tools were just a bonus for a professional first purchase experience, thank you so much.
I am a newbie at lotion malling and really appreciate the information provided by Lotioncrafters. I purchased Lotion Making 101 and Jenny was kind enough to make sure I got the ebook without having to use my ancient desktop. I highly recommend the book. It makes the process and ingredient possibilities very clear. And the quick shipping is fabulous. Again, thank you.
Muy agradecida,mi segunda orden en casa a tiempo.Grasias alas personas que hacen posible este buen trabajo al cliente,me un buen trabajo en tiempo y profecional.Aqui estoy y aqui me quedare.Grasias bendiciones