Friday, June 24, 2016, severe weather in Louisville, KY caused a significant disruption to operations at Worldport®, UPS's main hub in the United States. As a result, some shipments may experience unavoidable delays. UPS is working to move shipments to their final destinations as quickly as possible. You can track shipment progress on ups.com.
I love lotioncrafters! I have only had two orders and their customer service is the most professional I have encountered! The day I ordered the product shipped! Superior products at the best price and very fair shipping!!! I am thrilled to find them and plan to order again very soon. Truly there is no ther place one need to order from, this is top notch, professional and ethical company! I think Jen is the owner and when I had questions promptly and professionally answered them! A plus! And i have ordered supplies from many places, there is no comparision!
I have never been so moved to show appreciation as i am right now. i can't believe my order was so speedy; and with just the standard shipping too! i received it within 5d on the dot to Canada using USPS.
And if the service wasn't enough i must say i am completely in love with everything i ordered. I couldn't imagine the Shea Nilotica being much different from the standard shea you can get everywhere else but it's like night and day! i can't even look at my remaining shea anymore because it pales in comparison. the Shea Nilotica is so silky, never gets clumpy or grainy and goes on so smooth it felt like a spa treatment. My other favourite is the SheaAloe which at first seemed like a miss; i was expecting a thicker, more creamy feel but it's quite thin. What surprises me about it though is that even though it does not go on thick, it is incredibly incredibly moisturizing and is very readily absorbed into my thick african hair.
i'll be ordering more of the Shea Nilotica (the 5gallon bucket this time) and likely some product continers as well. Thank you once again for being awesome.
Jenny is a very helpful technical person. I was only looking for something simple such as sodium hydroxide and shampoo thickener. And Jenny went all the extra miles explaining over the phone for these two ingredients. She is a very, very helpful and knowledgeable person. Thank you Jenny!!!
Edmund, (Excel Creation Inc.)
When running a small business cost is a very big deal. So far no one can match Lotioncrafter's prices, the 2nd most important thing is speed of shipping, I still can get over just how fast I get my orders. They have a life time customer here in Chicago..
I just wanted to say that from my very first time ordering from lotioncrafter in 2014 & now 2016 this company has been consistently amazing. I have never had an issue with anything at all. Every order is shipped promptly (without paying ridiculous fee) ingredient information is readily available (not hidden), quality is unquestionable, and should you need to contact someone you will get a response immediately ...only thing I could cry about is I wish they carried serecite, pigments, sci, smc taurate, ... etc so I could only order from them...which is unreasonable on my part. Truly a reputable high quality supplier