We are seeing postal shipments delayed all over the country due to last weeks storms across much of the country. Please be patient while the postal backlog is sorted out. Remember, Priority Mail is not a guaranteed service, so the days you see listed on an order are the estimated days to reach you!
This is only the third time that I've ordered from Lotioncrafter; but each time, I have been absolutely shocked at how quickly my order has been processed and shipped. The quality of the ingredients I have received are unmatched by any other company, the prices are extremely reasonable, and the customer service is quite obviously above and beyond my expectations. Thank you, Jen! I'm so glad to have found Lotioncrafter...
I tried the ButterEZ in my body butter formula. WOW, what a difference it made. I will be purchasing this product again. I love your products, supplies, and your quality service. Thanks so much!!!
Shan, (Shan's Sweet Smells)
The best customer service I have ever seen! Excellent quality and very good prices!Thank you Jenny it is pleasure to do business with you! You make your client feels special.
We had a small problem with our recent order and called customer support today. They apologized profusely for the issue and said they would call back with a resolution. They called back quickly with an excellent resolution. I absolutely couldn\'t be more happy with them. If they carry what I need I will NEVER buy it from anyone else. I am sold on LotionCrafter!
Absolutely the best supplier of raw ingredients all around; not least because of the exceptional customer service and freely-shared knowledge of the owner, Jen. She was obviously born to do this, and I'm thankful for that pretty much every time I place and order or contact her with a question (frequently, in other words). Great, informative website too, and competitive prices. This is always the first site I visit when ordering.
Kirsten, (Virga Botanicals)