So that our staff may enjoy the extended July 4th holiday with their family and friends, Lotioncrafter's offices will be closed on Monday, July 4th. We will reopen on Tuesday, July 5th. During this time, we will not be returning phone calls or email messages. Shipping will resume on Tuesday. Have a safe and Happy 4th of July!
I just had to write to you a give you a HUGE kudos!!!!!!!!!!
Not only did I place my order on Monday .. I didn't pay for it until Monday afternoon. I received it this morning ... Wednesday morning. For the record, I am 1791 miles away from you (yes, I looked it up). Truly unbelievable .. especially this time of year with the holiday rush!
You have always been .. and continue to be .. so helpful with your ingredients and products. You ship *SO* quickly! I just adore you .. your products ... your service. You have gained a customer for life!!!
I just hope that someday .. somewhere .. I can give back to you in some way. Maybe it'll be referrals? I'll be shouting from the rooftops how great you are!!
I recently received my latest order from Lotioncrafter, quickly as always, even though it is a very busy time of the year. As usual, the products did not disappoint in any way. I must however comment on this Shea Nilotica I purchased. It is the most amazing shea butter I've ever used and I've tried them all. This shea butter is extremely creamy, softer than any others, with very little scent and has absolutely no graininess. It is truly amazing stuff
I just wanted to say how much I love the service. Soon after placing my order I got an email confirmation that is was shipping. I received the right item and was pleased with it. I shop online all the time and this site has the fastest shipping and best customer service I've ever come across. No complaints. I'll definitely be ordering from this site again.
My biggest dilemma is that I live in Hawaii and finding reputable and affordable suppliers is near impossible, and once you locate one the shipping is out of this world ($50+ for shipping alone normally); when I found your website I was hopeful. Not only did you have the refined Shea Butter I was looking for, but you had everything else too! And the shipping was VERY affordable. I received my order 1 day sooner than I expected it (and shipping to Hawaii normally takes longer than shipping 'locally' within the continental US). I couldn't be more pleased with everything that you have to offer. I will definitely be ordering again, you have a customer for life!
I have known Jennifer for many years and she has never steered me wrong. Often when experimenting to find the right product for my eyes I have had to rely on her expertise and not one single time has she not been available to help. You can't go wrong here, thankfully customer service is alive and thriving at Lotioncrafter.