It's Columbus Day on Monday (Sunday, actually, but observed on Monday). A Federal holiday, post offices will be closed. Lotioncrafter's office will be closed on Monday. We will resume shipping on Tuesday. Happy Thanksgiving to all our Canadian customers!
I recently placed an order and part of my order went to the wrong place. I received several personal phone calls along the way from Jen, the mistake was explained, another shipment was sent out right away, and received it within a matter of days. I love the shipping cost adjustments that are normally made with my orders. I love the quality of the products, the packaging, and the new website. Thank you, Jen.
Just wanted to thank you for the excellent service, packages where shipped very quickly and packed well. The service and refund on excess shipping convinced me that Lotioncrafter cares about its customers.
I just received my first order and am very pleased. The prices were great, the items I ordered were excellent and the delivery time was outstanding.
I messed up my shipping instructions when I ordered so I emailed right away and they corrected it for me right away - service like this is becoming unheard of - keep up the great work!!
WOW! How fun to make my own Quality skin care products. I'm financially challenged and I love that I can make a product that sells for $100 for a fraction of that! If you can follow a recipe, than you can follow these instructions.I recommend ordering the scale and paddle mixer, too. They're a time saver. Thank you Lotioncrafter!
I can't say enough about Lotion Crafter - not only is their shipping and turn around time AMAZING - their customer service is out of this world. Any questions - they are there for you with friendly knowledgeable answers! Thank you so much for all your hard work!