Lotioncrafter's office and warehouse will be closed on Monday, September 1st for observance of Labor Day. During that time email and telephone calls will not be returned (we will respond as quickly as possible when we reopen, after shipping deadlines have been met on Tuesday). Our shopping cart will remain active and we will continue to process orders in the order received. UPS and Mail shipping will resume on Tuesday, September 2nd.
Love the new website!
Jen is such a pro when it comes to prompt & courteous customer service, plus shipping rates are as reasonable as possible these days - not like some sites that just gouge you.
I'm a small customer, but always feel that my business is valued.
Just got my first order- in just 2 days- and I can't wait to use my new ingredients. Fantastic, fast service.
Lotioncrafter is my favorite place with cosmetic ingredients. I’ve been a regular customer since 2006. Great quality, service, always fast shipping. Thank you Lotioncrafter!
These guys work in timely manner for sure. After I placed my order on Internet they called me in about 15 min because they had some questing about my address. They also made sure that the method of shipment would meet my needs. The little dish that I got was chipped - they sent me the replacement in no time. I haven't yet made any lotions from the ingredients I've got. I will and I'll tell you my opinion soon! Olga
Lotioncrafter has been and continues to be one of the most efficiently run and dependable soap and lotion ingredient companies I purchase from. Even shipping from Washington State to Texas, I know my order will be processed promptly and correctly and will arrive within a week of being placed (many times within a couple of days!). Kudos to Jenny and her staff! Caroline Lawson, TLC Farms, Franklin, TX