We experienced a crash of our User Table in the cart last night which prevented users from signing into their accounts. This has now been repaired.
Love the new website!
Jen is such a pro when it comes to prompt & courteous customer service, plus shipping rates are as reasonable as possible these days - not like some sites that just gouge you.
I'm a small customer, but always feel that my business is valued.
Not only does Lotion Crafter stock nearly everything I need (and good quality ingredients at that) they are conscientious and helpful with shipping arrangements.
Thanks so much and keep up the good work!
Caren Burmeister, (Second Nature)
Items all arrived on time and very well packaged. It looks like Lotioncrafter took the time to wrap and label each item carefully, legibly and to protect from moisture and light. They even returned part of my shipping cost to just cover the actual incurred shipping cost. Nice and honest seller. Will definitely return to shop for some more stuff. Thank you!
You are my go to resource for product information. Great product descriptions and complete information. I can easily spend hours reading product info before making my selections. Going to try some of your formulations soon.
Fast on service too, kudos to you.
Lotioncrafter is absolutely my favorite supplier. They have one of the most extensive collections of ingredients around. And I have not found anyone else who can even come close to beating their prices or their quality! They also have great shipping. However much I figure shipping is going to cost for my order, it always comes to less than I thought. If I order on Monday night, I get the email telling me my order has shipped Tuesday at 10 am. The order then arrives at my door on Friday. Lotioncrafter orders arrive so much faster and cost less than other suppliers! Which is great for me, as it is so hard for me to wait for my orders to arrive. Lotioncrafter, you're a pleasure to do business with! I couldn't be more pleased with your service.