Lotioncrafter offices and warehouse will be closed at Noon Pacific time on Wednesday and we'll be closed on Thursday and Friday, November 27 & 28 for the Thanksgiving holiday. UPS shipping closes at 9:30AM on Wednesday and Mail shipping will end at 11:45AM. Happy Thanksgiving!
I recently placed an order and part of my order went to the wrong place. I received several personal phone calls along the way from Jen, the mistake was explained, another shipment was sent out right away, and received it within a matter of days. I love the shipping cost adjustments that are normally made with my orders. I love the quality of the products, the packaging, and the new website. Thank you, Jen.
Excellent service, excellent pricing. Placed an order for 21 items and its on the doorstep in Australia in 5 business days. I do custom formulations and by buying on the Lotioncrafter website i saved a lot of time and money.
Peter, (Link Technologies)
I received my first order and was SO suprised to find your "thank you" gift enclosed.
You folks know your stuff. Yes, I really needed everything you sent in that "thank you" package.
It's those small thoughtful things and your fair-priced products that will keep me coming back for more. :-)
You are my go to resource for product information. Great product descriptions and complete information. I can easily spend hours reading product info before making my selections. Going to try some of your formulations soon.
Fast on service too, kudos to you.
We had a small problem with our recent order and called customer support today. They apologized profusely for the issue and said they would call back with a resolution. They called back quickly with an excellent resolution. I absolutely couldn\'t be more happy with them. If they carry what I need I will NEVER buy it from anyone else. I am sold on LotionCrafter!