Monday, February 15th is President's Day, a federal holiday, and our office will be closed for a staff holiday. Voice and email messages will not be answered through the 3 day weekend. We will resume operations (office and shipping) on Tuesday, February 16th.
I cannot praise Jen Welch of Lotioncrafters enough for her superlative product offerings, stellar business ethic and truly exceptional customer service.
Orders are always very professionally packed and delivered with jaw dropping speed. She always includes some little surprise token of appreciation, which is usually something you wish you'd ordered!
She responds to all inquiries with lightening speed; generously shares her wealth of knowledge and expertise and really listens to requests for sourcing materials. In short, she's Absolutely Fabulous! I feel SO fortunate to have her as part of my trusted supply chain for nearly 10 years now.
Thanks Jen! Here's to the next 10 years!
Susan Smith Laycock
Absolutely Fabulous Soap Company
Cottage Grove, OR
Incredibly fast !! I live in Thailand and my package arrived in less than a week.
My biggest dilemma is that I live in Hawaii and finding reputable and affordable suppliers is near impossible, and once you locate one the shipping is out of this world ($50+ for shipping alone normally); when I found your website I was hopeful. Not only did you have the refined Shea Butter I was looking for, but you had everything else too! And the shipping was VERY affordable. I received my order 1 day sooner than I expected it (and shipping to Hawaii normally takes longer than shipping 'locally' within the continental US). I couldn't be more pleased with everything that you have to offer. I will definitely be ordering again, you have a customer for life!
Fantastic service and products and fast delivery to Australia. Love this company. Will be using for my skincare products over and over.
julie witkowski, (Humane Beauty Pty Ltd)
As a maker of high quality oils and incenses, sachets and other scented goodies, I cannot speak highly enough of how satisfied I am to be able to come here, find exactly what I need, put in my order and its in my mailbox so swiftly I wonder if you are sleeping on cots waiting for us to hit that order button. (just kidding). It *is* nice to know when I am running low on a product, I can place my order and know I have no worries; my goods will arrive swiftly, and undamaged and exactly what I ordered; every time. I am so glad I found your site; you have a customer for as long as I can continue to make all the goodies I make. Thank you so much!