Severe weather in Louisville, KY caused a significant disruption to operations at UPS's main hub in the Lousiville, KY. As a result, some shipments may experience unavoidable delays. UPS is working to move shipments to their final destinations as quickly as possible.
Jen/Lotioncrafter continues to meet and exceed my expectations. I will be a customer for life! Not only do they provide consistently high quality and hard to find products they always deliver excellent service and ship quickly. They truly excel at what they do and I have never been disappointed.
cynthia, (esencia de san miguel)
Hi, I just wanted to express how happy I am with Lotioncrafter. I have ordered from them three times and this last time I mistakenly put through the wrong shipping address in my order. I called and spoke to Jen and she corrected it immediately. I was very pleased with her efficiency that I had to come in write my own testimonial, something I don't usually do.
The last 2 orders arrived in a timely fashion but this one has taken a little longer because of the memorial day weekend. I knew it was going to be shipped late because on the site, they let the customers know that shipping would be delayed as a result of the holiday. I was very happy with this as well - at least I knew about the possible delay ahead of time.
Thanks Jen for always providing stellar customer service.
WOW. OUtstanding service.
this was my first order and i am amazed at how quick it went from ordering to processing to delivery to me.
My order was processed and shipped within just a few hours. I ordered early afternoon 12/16/2011 Friday and it was at my door before noon 12/19/2011 monday before noon. (i paid regular shipping) i have ordered my supplies from other companies and have not been so impressed. i will be ordering here from now on. thanks
I have been a client for a few years now and during this period I have had a chance to use many suppliers. I can state emphatically that no other company comes close to servicing our needs or is as responsive to our requests as Lotioncrafter.
Kudos to Jen and her team
Fantastic service and products and fast delivery to Australia. Love this company. Will be using for my skincare products over and over.
julie witkowski, (Humane Beauty Pty Ltd)