Lotioncrafter's office and warehouse will be closed on Monday, September 1st for observance of Labor Day. During that time email and telephone calls will not be returned (we will respond as quickly as possible when we reopen, after shipping deadlines have been met on Tuesday). Our shopping cart will remain active and we will continue to process orders in the order received. UPS and Mail shipping will resume on Tuesday, September 2nd.
I can't believe I didn't find you guys earlier. I have been making skin care for almost 20 years. It has almost been a challenge as a small manufacturer to buy small quantities of high quality skin care ingredients, and yet here you were just across Puget Sound.
I am impressed. I placed an order on Monday morning, by that afternoon I already had a UPS confirmation for pick up in my emailbox! Lotioncrafter not only offers the most amazing ingredients that makes any formulator's mouth water but it has fast shipping to boot. I am glad I discovered this company.
I have to admit, the products are well packaged, but the adorableness of the little containers makes me go, "awwww," when I start to formulate.
All cute aside, I love LotionCrafter. I can get products here I have a hard time sourcing at rates I'm willing to pay. I don't want to buy huge amounts of anything when I'm making initial formulations. I want to use small amounts to decide if something should be in my line. I can go small, or huge and that makes me feel confident that I can source what I need in amounts I can purchase.
I can get silicones here I can't find anywhere else and I've made my own primer that's head and shoulders above anything else I've ever purchased for any amount of money.
I am in love and I have large orders planned over the next few months. Thank you.
Nancy Liedel, (Makeup by Nancy)
Hi, I just wanted to express how happy I am with Lotioncrafter. I have ordered from them three times and this last time I mistakenly put through the wrong shipping address in my order. I called and spoke to Jen and she corrected it immediately. I was very pleased with her efficiency that I had to come in write my own testimonial, something I don't usually do.
The last 2 orders arrived in a timely fashion but this one has taken a little longer because of the memorial day weekend. I knew it was going to be shipped late because on the site, they let the customers know that shipping would be delayed as a result of the holiday. I was very happy with this as well - at least I knew about the possible delay ahead of time.
Thanks Jen for always providing stellar customer service.
Absolute best customer service on the web! I am most impressed with the high quality packaging and array of nice products - especially the East African Shea butter which is the best shea i have used to date especially for facial care. Thanks again