You Are Here:  Home - About Us

About Us

Experience and innovation – two words that are perfectly suited to Lotioncrafter.

 
Lotioncrafter LLC was founded by Jennifer (Jenny) Welch in 2002, a natural successor to Caprabella, the popular brand of goat milk soaps, lotions and sundries she started in 1996.
 
Rediscovering a love of chemistry that had been set aside in the pursuits of other business interests, Jenny’s epiphany came when she realized that the right combination of her experience and her interest in cosmetic formulations was embodied in the new company, Lotioncrafter. Proving to be the most suitable platform for launching the new products her formulations produced, Lotioncrafter gave her exposure to the wide and growing audience of small-business cosmetic crafting. The rest, as they say, is history – Lotioncrafter quickly grew to become a watchword for innovative yet affordable cosmetic ingredients ideally suited to the focused markets our clients support.
 
Her initial business career in the highly competitive distribution markets of Chicago and New York established the foundation of Jenny’s belief that effective communication and a consistently high level of customer service are the natural companions of quality products and fair pricing.  Close attention to customer needs, a strong commitment to provide the finest ingredients suited to a wide range of product formulations, and careful tracking of each shipment allows us to provide constant updates for each order. We tailor each shipment to the needs of each customer, make every effort to ship the same day each order is placed, and track all shipments to delivery.
 
Jennifer’s experience in international trade gives her strong insights into the value of intensive customer service and cost effective shipment pricing, while the innovative formulations that lead to our constantly-renewed product offerings arise from her relentless search for improvement. Well-grounded in product formulations, Jennifer’s natural curiosity leads her to investigate new and exciting ingredients perfectly suited to our growing customer base from the hobbyist, to small businesses and large enterprises.  Stringent product testing and a high level of quality control insure our customer orders contain only the finest materials.
 
Operating from our facility on a small island in the far northwest corner of Washington State, Lotioncrafter provides high quality materials that have been rigorously tested in professional laboratory environments at affordable prices designed to support the needs of the personal care industry.

 


News
05-24-2017
Lotioncrafter will be closed on Monday, May 29th for the Memorial Day holiday. Shipping will resume on Tuesday, May 30th. Due to the volume of orders received over holiday weekends, please anticipate a 1 day delay in shipping your order!

Previous news

Sign-up for our newsletter

Our Customers Say...
Lotioncrafter is my favorite place with cosmetic ingredients. I’ve been a regular customer since 2006. Great quality, service, always fast shipping. Thank you Lotioncrafter!
Barbara

These guys work in timely manner for sure. After I placed my order on Internet they called me in about 15 min because they had some questing about my address. They also made sure that the method of shipment would meet my needs. The little dish that I got was chipped - they sent me the replacement in no time. I haven't yet made any lotions from the ingredients I've got. I will and I'll tell you my opinion soon! Olga
Olga(http://lovemyskinsoaps.com)

I just want to say that I LOVE Lotioncrafter!!! Their shipping is AWESOME!!! I always use the postal service quick delivery service but I always get it delivered in record time! I placed an order on a Tuesday and received it on Thursday!!!! OUTSTANDING!!!! You guys rock!!!
Denise Miller

Excellent company,
quality products and service.
You want quality for your formulations you will have to pay for it . No short cuts...no ebay diluted trash.

I am a Pharmacist,trust me.

regards
Sunil Patel Rph, (Sky Drug Inc)

I've just received my third order from Lotioncrafter. Once again, my order was received within days. I could not be more pleased with the quality of their products and the ease of their ordering process. Let me tell, their L-Ascorbic Acid Ultrafine powder is just PHENOMENAL !!! Two other products I am so impressed with are Rosehip Seed Oil & Sea Buckthorn Berry Oil. Top notch quality!! This is my #1 to go place for my diy products.

Thank you
Dorenda AlBaroudi

View All Testimonials
Write Your Own Testimonial



Copyright © 2002-2017 Lotioncrafter® LLC. All Rights Reserved. 48 Hope Lane, Eastsound, WA 98245 Tel: 360-376-8008 Fax: 360-376-1409


HACKER SAFE certified sites prevent over 99.9% of hacker crime.