Internet services down as a result of yesterday's accident have been restored. Most shipments moved without issue yesterday, but a few Regional A Priority Mail shipments could not be mailed as the post office was unable to determine postage rates for them without their computers! Those will be shipped today.
I happened upon Lotioncrafter 3 years ago when my business became an idea. To this day I can't find better prices, variety or customer service. As my business becomes a reality I'll be sure to use Lotioncrafter as a source for my ingredients!
Evelyn Alexander, (15 melbourne)
I cannot praise Jen Welch of Lotioncrafters enough for her superlative product offerings, stellar business ethic and truly exceptional customer service.
Orders are always very professionally packed and delivered with jaw dropping speed. She always includes some little surprise token of appreciation, which is usually something you wish you'd ordered!
She responds to all inquiries with lightening speed; generously shares her wealth of knowledge and expertise and really listens to requests for sourcing materials. In short, she's Absolutely Fabulous! I feel SO fortunate to have her as part of my trusted supply chain for nearly 10 years now.
Thanks Jen! Here's to the next 10 years!
Susan Smith Laycock
Absolutely Fabulous Soap Company
Cottage Grove, OR
The cream i have made from your products has been amazing, the effect of Pepha®-Tight is as good as botox, have ordered again, fast delivery to the uk, thank you.
Jackie England UK
Best customer service! I forgot an item and they easily updated my order. As a bonus, they got my products into a smaller shipping box and saved me a nice chunk of money. Who would of thought a retailer would go to the trouble of saving their customer money?!? Definitely my new go-to supplier. Honesty and excellent customer service are much appreciated.
We had a small problem with our recent order and called customer support today. They apologized profusely for the issue and said they would call back with a resolution. They called back quickly with an excellent resolution. I absolutely couldn\'t be more happy with them. If they carry what I need I will NEVER buy it from anyone else. I am sold on LotionCrafter!