Equipment - Heating & Sealing
Internet services down as a result of yesterday's accident have been restored. Most shipments moved without issue yesterday, but a few Regional A Priority Mail shipments could not be mailed as the post office was unable to determine postage rates for them without their computers! Those will be shipped today.
Just received my second order from you yesterday. Your service is FAST and the variety and quality of the products you offer are outstanding. The INCI ingredient listing is very helpful.
By the way thanks for the gift.
I'm really impressed with your speed in packaging and shipping my order. I got a ship-confirmed email within 2 hours of ordering and received the order the next day! Other vendors I patronized days earlier did not ship my order for several days and their shipping charges were so high too. Thanks!
I ordered Optiphen Plus on Friday afternoon. It was on my doorstep Monday morning. now that is Service!!! It's been a while since I ordered from Lotioncrafter-now I remember why I liked them so much!!! Fast efficient service with no excuses. Gotta love em!!!
Jen, I have been wanting to say thank you in a very special way for a long time. I have been trying to switch as much of my business over to your shop as possible. Everyone talks about your fabulous customer service. But what I am most impressed about it how smart you are and the wide variety or products you have available for the small business, The quality of research you have posted on your site is not available anywhere else. Whenever I have a very difficult formulating problem to solve I come to your site. None of my other suppliers (many of whom I spend 100's of dollar a month with) can answer even simple questions. You have gotten back to me within minutes with very educated answers and suggestions. I feel like you have given me tools, resources, and base ingredients to really blossom. I am so grateful.
Fastest and nicest service ever. Ordered the Shea nilotica yesterday and Jen wasn't kidding. This is some luxurious shea. Very rich and creamy, not grainy at all and hardly a scent compared to others I've used. Impressed that the delivery made it in a day and of the care and time taken to change and fix my order....the morning of! The measuring tools were just a bonus for a professional first purchase experience, thank you so much.