Equipment - Heating & Sealing
Lotioncrafter offices and warehouse will be closed at Noon Pacific time on Wednesday and we'll be closed on Thursday and Friday, November 27 & 28 for the Thanksgiving holiday. UPS shipping closes at 9:30AM on Wednesday and Mail shipping will end at 11:45AM. Happy Thanksgiving!
I absolutely LOVE the customer service and QUICK turnaround this company provides. The products are top-notch, and the prices are excellent. I can't say enough good things about Lotioncrafter!
Jen, I have been wanting to say thank you in a very special way for a long time. I have been trying to switch as much of my business over to your shop as possible. Everyone talks about your fabulous customer service. But what I am most impressed about it how smart you are and the wide variety or products you have available for the small business, The quality of research you have posted on your site is not available anywhere else. Whenever I have a very difficult formulating problem to solve I come to your site. None of my other suppliers (many of whom I spend 100's of dollar a month with) can answer even simple questions. You have gotten back to me within minutes with very educated answers and suggestions. I feel like you have given me tools, resources, and base ingredients to really blossom. I am so grateful.
The prices, the quality and the service- an outstanding company in all aspects. Very impressive, I'm delighted that I found LotionCrafter.
Lotioncrafter is absolutely my favorite supplier. They have one of the most extensive collections of ingredients around. And I have not found anyone else who can even come close to beating their prices or their quality! They also have great shipping. However much I figure shipping is going to cost for my order, it always comes to less than I thought. If I order on Monday night, I get the email telling me my order has shipped Tuesday at 10 am. The order then arrives at my door on Friday. Lotioncrafter orders arrive so much faster and cost less than other suppliers! Which is great for me, as it is so hard for me to wait for my orders to arrive. Lotioncrafter, you're a pleasure to do business with! I couldn't be more pleased with your service.
My biggest dilemma is that I live in Hawaii and finding reputable and affordable suppliers is near impossible, and once you locate one the shipping is out of this world ($50+ for shipping alone normally); when I found your website I was hopeful. Not only did you have the refined Shea Butter I was looking for, but you had everything else too! And the shipping was VERY affordable. I received my order 1 day sooner than I expected it (and shipping to Hawaii normally takes longer than shipping 'locally' within the continental US). I couldn't be more pleased with everything that you have to offer. I will definitely be ordering again, you have a customer for life!