Monday, February 20th is President's Day, a federal holiday, and our office will be closed for a staff holiday. Voice and email messages will not be answered through the 3 day weekend. We will resume operations (office and shipping) on Tuesday, February 21st.
Jen/Lotioncrafter continues to meet and exceed my expectations. I will be a customer for life! Not only do they provide consistently high quality and hard to find products they always deliver excellent service and ship quickly. They truly excel at what they do and I have never been disappointed.
cynthia, (esencia de san miguel)
I love lotioncrafters! I have only had two orders and their customer service is the most professional I have encountered! The day I ordered the product shipped! Superior products at the best price and very fair shipping!!! I am thrilled to find them and plan to order again very soon. Truly there is no ther place one need to order from, this is top notch, professional and ethical company! I think Jen is the owner and when I had questions promptly and professionally answered them! A plus! And i have ordered supplies from many places, there is no comparision!
Jen, I have been wanting to say thank you in a very special way for a long time. I have been trying to switch as much of my business over to your shop as possible. Everyone talks about your fabulous customer service. But what I am most impressed about it how smart you are and the wide variety or products you have available for the small business, The quality of research you have posted on your site is not available anywhere else. Whenever I have a very difficult formulating problem to solve I come to your site. None of my other suppliers (many of whom I spend 100's of dollar a month with) can answer even simple questions. You have gotten back to me within minutes with very educated answers and suggestions. I feel like you have given me tools, resources, and base ingredients to really blossom. I am so grateful.
How did I not know of your company?? I ordered in a panic on a Thursday because I had orders to fill for lotion & I was out of emulsifying wax & preservative. I was hoping for maybe a Monday delivery. The package was on my doorstep on Saturday...I live in Florida!! You rock! I just placed another order & you are now my "go to" website. Thank you for your excellent service.
Cindy Allen, (All Natural, Always)
Lotioncrafter is the best of the best! Everything we have ordered has been top notch.. very high quality. My wife and I will never purchase from anywhere else. The products always ship fast and Jenny is helpful and knowledgeable.